Services & Support Plan

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Your kitchen. Our expertise.
Complete peace of mind.

At SH Traders we offer more than just a supply of commercial kitchen equipment. We offer complete solutions to help companies efficiently plan, procure, install, operate and maintain their equipment.

We have a team with service capability in major cities of Pakistan to provide professional technical, engineering, supply chain and after sales support to keep your operations running smoothly.

24/7 Support Technical & engineering
Across Pakistan Support in major cities
Ready Inventory Equipment & original parts
Monthly Servicing Preventive maintenance

Full Commercial Kitchen Services

SH Traders provides complete support to commercial kitchens, food service operations, and hospitality businesses, from the initial planning stages through to long-term maintenance. We help businesses design commercial kitchen setups that are practical, efficient and purpose-built.

Planning & design

Commercial Kitchen Planning & Equipment Design

We help businesses create commercial kitchens that work, that are efficient and purpose-built. Our team designs your kitchen with the workflow, space usage, equipment needs, operational efficiency and future growth potential in mind. Our expertise includes:
  • Planning of commercial kitchen
  • Kitchen workflow and layout design
  • Space & operational optimization
  • Equipment selection & specification
  • Design of equipment

Warehouses & inventory

Multiple Warehouses & Inventory on Hand

Our strategically maintained warehouse network enables us to ensure product availability and respond quickly to customers’ requirements. We have available stock across our supply chain network that allows businesses to ensure faster and efficient delivery. Benefits includes:
  • Several warehousing facilities
  • Quick processing of orders
  • Support in major cities of Pakistan
  • Stock availability
  • Inventory management efficiency

Supply chain

Expert Supply Chain Services

Our supply chain services are designed to get equipment and parts to our customers safely, efficiently and promptly. We follow professional processes in the supply chain, from procurement and inventory management to transportation and delivery. Our focus includes:
  • Safe use of equipment
  • Effective logistics coordination
  • Professional stock management
  • Secure travel
  • On-time deliveries

Installation & training

Equipment Installation and Staff Training

The right installation is crucial for the safe and effective working of any commercial equipment. We provide professional equipment installation and help the staff learn about the proper operation, handling, and maintenance of their equipment. Our services includes:
  • Professional equipment installation
  • Operation and maintenance guidance
  • Safe handling of equipment
  • Commissioning of equipment
  • Staff training

Original spare parts

Original & Imported Spare Parts

We ensure availability of original and imported spare parts to enable firms to keep their equipment running efficiently. Spare parts support allows for less equipment downtime and ensures that the replacement parts conform to the requirements of the equipment. Spare parts support includes:
  • Original spare parts
  • Equipment-specific parts
  • Replacement and technical support
  • Imported spare parts
  • Sourcing of spare parts

Technical support

24/7 Technical & Engineering Support

The engagement we have with our clients does not stop post-installation. 24/7 technical and engineering support is offered by SH Traders to enable firms to solve problems arising from equipment and ensure smooth operation. Our after-sales support includes:
  • Technical troubleshooting
  • Equipment diagnostics
  • Repair coordination
  • 24/7 technical support
  • Engineering support
  • Maintenance support
  • Operational support

Servicing & maintenance

Monthly Equipment Servicing & Maintenance

Maintenance will help increase the life span of equipment and enhance its performance. Monthly service plans that we offer will help us predict the probable problems in advance before they actually lead to operational troubles. Maintenance activities includes:
  • Equipment servicing
  • Equipment inspection
  • Troubleshooting
  • Technical reporting
  • Maintenance
  • Performance check
  • Maintenance advice

Our Commitment

At SH Traders, we do not just supply our equipment but aim at offering a comprehensive service to our customers. From planning until maintenance and technical support of the equipment, our team will help you work in a safe, efficient and reliable commercial kitchen environment.

Plan

Identify your needs and design the right commercial kitchen for you.

Supply

Supply you with quality equipment, parts and efficient logistical support.

Install

Proper installation and commissioning of the equipment for its safe and efficient operation.

Maintain

Maintain the performance of your equipment with its regular servicing, inspection and preventive maintenance.

Support

Offer technical and engineering support whenever you need it.

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